Frequently Asked Questions

Taking the first step means reaching out by phone, email, or the online contact form.

Together, we will schedule your first appointment. After scheduling, you will receive access to your TherapyNotes patient portal. The portal contains all the paperwork (history forms and consent forms) you need to complete before your appointment. Your first appointment will be an intake. Both the paperwork and the intake will allow us to get to know you and your needs fully. We want to make sure that Bluetree is a good fit for you or your family. At this intake appointment we will jointly determine next steps and let you know what to expect for future appointments (evaluation, therapy, coaching, or consultation). If we determine that Bluetree is not the best fit for you, then we will provide you with outside referrals.

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I'm nervous about taking the first step. What can I expect?

 

Yes! We do offer online appointments, often known as telehealth appointments. These appointment occur on our online patient portal, which can be accessed on your computer, tablet, or phone. Most of our services (therapy, coaching, and consultation) can be accessed online. Often, a portion of the evaluation service is required in-person.

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I’m not comfortable meeting in-person right now. Do you offer online appointments?

 

At Bluetree Behavioral Health, we currently accept private pay as well as Blue Cross Blue Shield and Blue Care Network plans. Prior to meeting you, we will inform you of your financial responsibility based on your plan. We encourage you to also contact your insurance provider to confirm your payment responsibility. 

Payment (private pay, deductible, copay, etc) is due at the time of your appointment.

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I'm worried about payment. Do you take insurance?

 

We see individuals of all ages, with a speciality in evaluating and treating school-age children and adolescents with developmental differences, behavioral difficulties, and those on the autism spectrum. Additionally, we focus on individuals with attention and impulse concerns and anxiety.

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Who can access services at Bluetree?

 

A typical therapy appointment is 45-50 minutes in length. Specific appointments may be longer. We will notify you if the appointment varies from our standard times. 

Evaluation appointments differ from our standard appointment as they include interviews, testing, report writing and feedback in order to provide a useful and comprehensive evaluation that meets your needs. Because of this, the evaluation sessions may be broken into a couple of several-hour-long sessions. Every evaluation appointment is unique to the individual’s needs, and we will provide additional information about your evaluation appointment upon scheduling.

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How long are appointments?

 

Please inform Bluetree as soon as you know you cannot attend an appointment. We understand that unforeseen events and emergencies may occur, however we urge you to cancel at least 24 hours before your appointment. For cancellations made with less than 24-hours notice (unless due to illness or an emergency) or scheduled appointment that is completely missed, you will be billed the full session fee. We aim to accommodate our clients as much as possible to avoid this fee, which is why we encourage you to communicate your attendance concerns with your clinician as soon as possible. Prompt and regular appointments are important to treatment success.

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What if I can no longer make it to an appointment?

 

We encourage active engagement from all parents and caregivers. Some treatments involve direct participation in treatment sessions and all treatments include at-home practice for you and your child to maintain and generalize learned skills. 

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I think my child needs help. What is my role as a parent?

 

We are bound by confidentiality and cannot divulge personal information* discussed in therapy sessions. We encourage caregiver-child communication and debriefs with caregivers in-session. Often with children, we have caregivers check in and check out with the therapist and child before and after sessions to maintain communication with the therapist.

*Please note that we must share information concerning the safety of the child with the caregivers or appropriate parties.

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How will I know what you discuss with my child?

 

We provide diagnoses from the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition (DSM-V). Most of these diagnoses are typically neurodevelopmental in nature and take into account other co-occurring behavior or mood concerns. Specialities include (but are not limited to):

-Autism Spectrum Disorders

-Anxiety disorders  (Generalized Anxiety Disorder, Selective Mutism, Social Anxiety)

-Attention Deficit Hyperactivity Disorder

-Behavioral disorders (such as Oppositional Defiant Disorder)

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What kind of diagnoses do you give at evaluations?

 

At Bluetree, we use a variety of methods that are scientifically proven to address your concerns, but are flexible to meet your needs as they change. We are especially skilled in using behavior-based treatments. We recognize that you have a unique personal background which shapes who you are and how you interact with the world. We want to maintain an open, collaborative environment to address what is most important to you. At Bluetree, we use behavioral strategies to jointly create measurable and flexible goals for treatment. We create and monitor those goals regularly to inform us on treatment progress. We use these broad behavioral principles in combination with other specific strategies, such as: 

-general behavior therapy and applied behavior analysis (ABA) techniques,

-cognitive-behavioral therapy, 

-parent management training

-exposure therapy

Maria Jones is also certified as a Parent Child Interaction Therapist. Parent-Child Interaction Therapy (PCIT) is an evidence-based treatment program for parents of children ages 2-7 that aims to improve the parent-child relationship, change parent-child interaction patterns, and help parents use positive parenting strategies.

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What specific treatments do you use?